Customer Care Center
The Customer Care Center provides customers with a single point of contact to address operational problems, request services, and report incidents. The Customer Care Center is focused on providing a quick and professional response, and resolution, to ensure customer satisfaction.
Enterprise Information Security Office (EISO)
ITS Mailing Address
Office of Information Technology Services
Empire State Plaza
P.O. Box 2062
Albany, NY 12220
Customer Relations Manager
Your Customer Relations Manager (CRM) will work with you to understand your unique business requirements and how our services can best help meet your needs. CRM’s facilitate usage of services and intergovernmental communication.