Contact Information:
Rob Roddy
Acting Public Information Officer
Andrew M. Cuomo - Governor

Daniel C. Chan, Ph.D - Acting NYS Chief Information Officer
Acting Director of the Office of IT Services

Office for Technology Finds M/A-COM in Violation of Statewide Wireless Network Contract

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Fifteen of Nineteen Deficiencies Remain Unremediated

Albany, NY (January 15, 2009)

The New York State Chief Information Officer and Office for Technology (CIO/OFT) today announced that M/A-COM Inc., the vendor awarded the contract to build the statewide wireless network (SWN), has failed to deliver a satisfactory and acceptable public safety communications network and is in default of the contract.  As a result, the State has exercised its right to terminate the contract for cause and presented a demand notice for the payment of a $50 Million Standby Letter of Credit to the State (SLOC) without delay.


Operational testing conducted by CIO/OFT in November 2008 revealed M/A-COM failed to satisfactorily remediate fifteen of the nineteen, or 79% of the deficiencies, as outlined in the August 29, 2008 default letter, rendering the network unacceptable for public safety use.


"We are extremely disappointed M/A-COM has failed to demonstrate the reliability of their OpenSky technology, especially its network and subscriber radios, which are the core of the system," said Dr. Melodie Mayberry-Stewart, Chief Information Officer and Director of the New York State Office for Technology. "Per the terms of the contract, we have given M/A-COM every opportunity to remediate existing deficiencies.  However, the state's testing concluded M/A-COM is unable to deliver a system that meets the needs of New York State's first responders as stated in the contract."


As part of the contract award, M/A-COM was required to furnish the State with an irrevocable SLOC in the amount of $50 million.  Based upon M/A-COM's failure to cure its default under the SWN Contract, the State has presented a demand notice to the financial institution for the payment to the State without delay.  Further, after any draw down, M/A-COM is required to replenish the account to its full value of $50 million and the State may continue these draw downs up to $100 million in total.  Since notice of contract award to M/A-COM in April 2004, the State has incurred more than $54 million in project operating expenses.


Additionally, Federal Engineering, Inc., the independent validation and verification firm hired by the State to assure the network meets contractual technical, functional and operational requirements, and coverage requirements revealed similar unsatisfactory remediation results per the SWN contract.


The State remains committed to delivering a public safety communications network with statewide coverage providing interoperability that allows for sharing voice and data communications between and among first responders and jurisdictions.  CIO/OFT is beginning to research and develop contingency plans and will continue to work in partnership with state agencies and public safety first responders to provide a communications network that meets the high standards of performance required by the State.

About ITS

The Office of Information Technology Services (ITS) provides statewide IT strategic direction, IT policy and centralized IT services to the state and its governmental entities. ITS provides IT enterprise services to support the missions of state agencies by operating four mainframe data centers 24 hours a day, 365 days a year, including more than 90,000 telecom users, 50 statewide mission-critical applications, a secure network of over 1,600 miles of fiber, including IT operations, telecommunications, Internet and Intranet services, enterprise email systems and support, IT training, networking, data storage and processing. In addition, the agency has a world renowned project management practice, operates a first class technology academy for NY government entities and e-learning program for groups, operates a 24/7 customer care center, develops and supports web applications and assists with application development. For more information, visit Follow us on Twitter @nystatecio.